Glasgow West Hotel by Compass Hospitality ★★★

Great location Sorry to see this hotel go

Breakfast was good, but seemed to run out of things quite quickly (i.e. pastries, some juices, etc.). It was quiet for its location on a busy road. Staff were pretty good.

It's a bit of a way from the city centre. It's probably handier for the airport. There are a couple of Metro stations within a ten-minute walk. Bed was a bit soft for me, but other people would be fine with that.

Clean, tidy, friendly, convenient, good price.

Would prefer to gave tea/coffee brought to the table to avoid queuing.

Room was very comfortable and clean. Car parking on site. Staff are friendly and helpful. Have stayed here a couple of times and it's fine , I would stay here again.

No lock on inside of bedroom door. Door through to adjoining room, whilst locked made me feel uncomfortable, particularly as I was travelling alone. Very noisy guests banging around and shouting till after 2am, although that's not really the fault of the hotel. Bathroom was VERY small and was difficult with mobility issues trying to manoeuver round the door, toilet and shower door; toilet roll holder was in a ridiculous place under the sink!

The location was central with good bus/taxi links The breakfast was actually good especially the little chapati bread (when it was fresh which was not everyday) as well as the mushrooms (when it was available) ie tuesday 22/8/23 had stale chapati bread-very dry and tough and no mushrooms at all. The Manager was helpful in helping me/resolving such that was able to take breakfast to our bedroom for my son Night staff gave me an extension plug so i can work plug in my gadgets in bed as plug sockets near bed obsolete

Staff interaction with guests- possibly due to language barrier, not very approachable, nil smiling Standards of cleanliness was sub par-room had left over dirt from previous guests in the room. no toilet /bathroom cleaning for our length of stay- Friday-tuesday) nil supplies- i had to ask cleaning team for toilet roll and towels on day 3. there should be a structured system/card system whereby guests can ask for supplies/ room cleaning /towel changes etc use of trays during breakfast might be helpful so guests can get everything in one go rather than going over to different part of the room several times having stirrer/spoon in the room for tea making would be nice. Only one socket between 3 beds! the socket had a round head!! so it was unusable for current plug heads. you had to use the 2 across the room making using phone/laptop in bed very difficult.

Location Breakfast Cleanliness

Noise ( there was a match)

Always stay here for Rangers games, convenient location

Kicking off at 3am went on for ages hotel staff didn’t do anything about it so really bad nights sleep. But these thing happen it was a big European night so half expected it

Great stall and an excellent bar and restaurant and serve a great breakfast. Location great for the motorway

Had to ask for the towels for my room and no anti slip mat for the shower. Wifi was not very good in the room

Breakfast was great and the location was fine, only thing the cappuccino machine was broken, so no cappuccinos with breakfast

Nice interior in reception area and bar/restaurant area. Staff were very welcoming and helpful throughout the stay

So having originally booked a double room I paid an extra £9 for an upgrade to a king size bed quite surprised when we had twin beds pushed together and the usual gap between the mattresses. Even the duvet was 2 singles clipped together. The room has been updated however the cobwebs and well as the sticky tack on the ceiling has obviously been up for quite sometime. The tv was tiny…a Panasonic that didn’t seem to want to switch on…which was understandable as the remote control was for a Daewoo tv. So speak reception promise for was a mistake and an apology but no change of room…we then decided to stay and eat at the hotel as it was late in the day…a nice modern restaurant…the menu had very little choice (3 starters, 3 mains and 3 puds…more of a pre theatre menu than a dinner menu….slept well then down for breakfast (an extra £10 per person) honestly can say the worst breakfast I have ever had in a hotel…continental breakfast…croissant and yogurt…no orange juice…grey, weak coffee, powdered eggs used for scrambled egg and just really disappointing.

Great location Sorry to see this hotel go

Breakfast was good, but seemed to run out of things quite quickly (i.e. pastries, some juices, etc.). It was quiet for its location on a busy road. Staff were pretty good.

It's a bit of a way from the city centre. It's probably handier for the airport. There are a couple of Metro stations within a ten-minute walk. Bed was a bit soft for me, but other people would be fine with that.

Clean, tidy, friendly, convenient, good price.

Would prefer to gave tea/coffee brought to the table to avoid queuing.

Room was very comfortable and clean. Car parking on site. Staff are friendly and helpful. Have stayed here a couple of times and it's fine , I would stay here again.

No lock on inside of bedroom door. Door through to adjoining room, whilst locked made me feel uncomfortable, particularly as I was travelling alone. Very noisy guests banging around and shouting till after 2am, although that's not really the fault of the hotel. Bathroom was VERY small and was difficult with mobility issues trying to manoeuver round the door, toilet and shower door; toilet roll holder was in a ridiculous place under the sink!

The location was central with good bus/taxi links The breakfast was actually good especially the little chapati bread (when it was fresh which was not everyday) as well as the mushrooms (when it was available) ie tuesday 22/8/23 had stale chapati bread-very dry and tough and no mushrooms at all. The Manager was helpful in helping me/resolving such that was able to take breakfast to our bedroom for my son Night staff gave me an extension plug so i can work plug in my gadgets in bed as plug sockets near bed obsolete

Staff interaction with guests- possibly due to language barrier, not very approachable, nil smiling Standards of cleanliness was sub par-room had left over dirt from previous guests in the room. no toilet /bathroom cleaning for our length of stay- Friday-tuesday) nil supplies- i had to ask cleaning team for toilet roll and towels on day 3. there should be a structured system/card system whereby guests can ask for supplies/ room cleaning /towel changes etc use of trays during breakfast might be helpful so guests can get everything in one go rather than going over to different part of the room several times having stirrer/spoon in the room for tea making would be nice. Only one socket between 3 beds! the socket had a round head!! so it was unusable for current plug heads. you had to use the 2 across the room making using phone/laptop in bed very difficult.

Location Breakfast Cleanliness

Noise ( there was a match)

Always stay here for Rangers games, convenient location

Kicking off at 3am went on for ages hotel staff didn’t do anything about it so really bad nights sleep. But these thing happen it was a big European night so half expected it

Great stall and an excellent bar and restaurant and serve a great breakfast. Location great for the motorway

Had to ask for the towels for my room and no anti slip mat for the shower. Wifi was not very good in the room

Breakfast was great and the location was fine, only thing the cappuccino machine was broken, so no cappuccinos with breakfast

Nice interior in reception area and bar/restaurant area. Staff were very welcoming and helpful throughout the stay

So having originally booked a double room I paid an extra £9 for an upgrade to a king size bed quite surprised when we had twin beds pushed together and the usual gap between the mattresses. Even the duvet was 2 singles clipped together. The room has been updated however the cobwebs and well as the sticky tack on the ceiling has obviously been up for quite sometime. The tv was tiny…a Panasonic that didn’t seem to want to switch on…which was understandable as the remote control was for a Daewoo tv. So speak reception promise for was a mistake and an apology but no change of room…we then decided to stay and eat at the hotel as it was late in the day…a nice modern restaurant…the menu had very little choice (3 starters, 3 mains and 3 puds…more of a pre theatre menu than a dinner menu….slept well then down for breakfast (an extra £10 per person) honestly can say the worst breakfast I have ever had in a hotel…continental breakfast…croissant and yogurt…no orange juice…grey, weak coffee, powdered eggs used for scrambled egg and just really disappointing.